shaping the future together
Our partners: achieving success together
Together with our partners, we take companies on the fastest route to the new world of service.
Selected partners
„The partnership with ServiceOcean is characterized by mutual support, trust and expertise. Togehter, we are shaping tomorrow’s world of service.“
Bruno Grünig
Bucher + Suter
Shaping the future together
At ServiceOcean, we believe in human customer service. Our vision is to revolutionize caller behaviour and put companies on the path to 100% handled calls. We are the partner for the path to the new world of service.
ServiceOcean stands for state-of-the-art technology that is revolutionizes customer service. With our digital queue and AI-supported solutions, we offer you the opportunity to significantly increase the availability and satisfaction of your customers. The digital queue with the best IVR dialogue offers callers alternatives to hanging up after an optimal waiting time for the first time, optimises resource utilization and enables 24/7 customer service.
A partnership with ServiceOcean aims to create added value for your customers. Thanks to the close cooperation, we are able to develop innovative strategies and approaches to increase customer satisfaction, efficiency and competitive advantage. Our partners benefit from technological innovations that strengthen their market position and open up new growth potential.
At ServiceOcean, we focus on long-term and rewarding partnerships. Our top priority is to achieve sustainable results and shaping the customer service of the future together.
shaping the future together
Unlock new potential as a ServiceOcean partner
Competitive advantages through AI and behavioural science
Our unique combination of artificial intelligence and behavioural science sets your customer service apart from the competition. We help you to better understand customer behaviour, effectively manage peak times and minimise hang-ups. The result: satisfied customers and more efficient processes.
Strategic partner with experience and expertise
Benefit from our experience and expertise in the field of telephone customer service. We work with leading companies and industry experts to develop advanced solutions that meet the growing demands of the market. With us at your side, you will always be at the pulse of the times.
Customized solutions for every industry
Whether your customers are in telecoms, financial services, insurance, energy or any other industry, we offer a tailored solution that integrates seamlessly with your existing infrastructure. Thanks to the use of AI-based real-time analytics and behavioural science, you can adapt the service precisely to your customers’ needs and achieve measurable results.
Values
What drives us every day
Teamwork
We shape the future of ServiceOcean together as a team.
Our relationships are based on mutual appreciation.
Trust is the foundation of our cooperation.
Positives Mindset
We see change as an opportunity.
We proceed with courage and learn from our mistakes.
We enjoy what we do.
Pioneering spirit
We blaze new trails together.
We create a future-proof working environment.
We strive for clarity.
BECOME A SERVICE HERO
Contact form
Together, we transform
“service deserts” into oceans.
Svenja Raschka
Head of Sales
“*” indicates required fields