At serviceocean, everyone is a service hero
The team
Our mission: To transform “service deserts” into oceans
The ServiceOcean team is composed of researchers, call center professionals, customer service experts, communication talents, tech enthusiasts, and IT specialists.
Thomas Addison
Co-Founder and CEO
Managing Director with a passion for product development
Dr. Alexander Schagen
Co-Founder and Evangelist
I’m a walking advertisement and innovator
Dr. Marcel Walker
Member of the Board of Directors
I’m secretly an expert on restaurants and politics
Dr. Bernd Schopp
Member of the Board of Directors
I’m secretly an expert on: Sicily
Sebastian Flick
Head of People & Culture
I’m secretly an expert on English panel shows and wines from the Rhine-Hesse region
Katharina Glowienka
Working student HR
I’m secretly an expert on finding the best asian food spots in cologne
Verena Steingans
Finance and administration
I’m secretly an expert on cats and karate
Dr. Franziska Pertek
Datenschützerin und Rechtsanwältin
At the company, I’m responsible for making sure we don’t get into unnecessary trouble
Patrick Heinicke
Head of Sales
I’m lost without coffee at work
Sven Sester
Account Executive
I’m a friend of pragmatic solutions
Nils Knöfler
Account Executive
I’m always up for fun
Yannick Callegari
Account Executive
In the company I’m always happy and motivated
Pia Unke
Head Of Marketing
always endeavored
David Reichel
Marketing Manager
Known as the kind one
Lisa Marie Schütt
Marketing Managerin
I’m a captain at sea with patents A, B, C and 6
Yvan Kesler
Head of Customer Success & Growth Manager
I can’t be disturbed
Luca Leanza
Customer Success & Growth Manager
I’m the secret weatherman
Monika Priem
Customer Success & Growth Manager
In the company I’m the frostbite
Vinzenz Bruckert
Customer Success & Growth Manager
Secret expert for travel hacks
Sandro Ruch
Head of Product Development & Infrastructure (CTO)
In the company, I’m also responsible for the coffee as a barista from time to time
Christian Studer
Product Manager
I hope I have never attracted any negative attention in the company
Felix Rüdlinger
Product Manager
I’m always enthusiastic about new things
Basil Schneider
Product Manager
In the company I’m enthusiastic about everything
Dumitru-ciprian Boiciuc
UX/UI Designer
Within the company I’m prepared to develop, improve and test new ideas
Benjamin Wolf
VoIP Expert
In the company I’m looking for the lost SIP package
Ruben Allenspach
Software Developer
I’m the biggest person in the company (in physical terms)
Chris Grünewald
Software Developer
Secret expert for kickboxing
Oleksandra Karaptan
Software Developer
Specialist for video games
Vincent Chan
Software Developer
Mostly in the office because of the coffee machine
Venera Aitkul
Software Developer
Secret expert for Balcony Gardening and Video Games
David Hauri
Software Developer
Secret expert for watches
Joram Kwetters
Software Developer
Secret expert in googling the syntax
Catherine Tsang
Software Developer
Secret expert in Anime and Vtubers
Ida Ocean
Feelgood Manager
Expert for liver sausage
Recap 2024
