A selection of our customers in Germany:
A selection of our customers in Switzerland:
SUCCESS STORIES
Read about our service heroes’ successes
“We now enjoy an enormous economic advantage and have reduced the costs in our Service Centre by 70%.”
Creditreform Hamburg Carsten Jovanovic
“At peak times, we are able to handle over 95% of calls. We would definitely choose ServiceOcean again.”
OBI Susanne Bornemann
“Customers are absolutely thrilled about the scheduled call-backs, which are always on time. Our NPS is significantly higher.”
Groupe Mutuel Dara Krähenbühl
“In the pilot phase alone, we were already able to increase calls handled by more than a third.”
Stadtsparkasse Düsseldorf Martin Siessegger