Callback
Callback
Simple and effective
You, too, can become a service hero
ServiceOcean is your partner for 100% handled calls, successful KPIs and maximum efficiency for service center. Let’s revolutionise customer service together!
Are you looking to increase availability in your call center while boosting your team’s efficiency? Timely scheduled call-backs transform queues into a unique customer experience and increase availability to the desired target value.
Up to …
satisfaction
That’s how successful our service heroes are
Success stories
Read the success stories of our customers now.
Everybody becomes a service hero here!
Solutions
The software for inbound call centres
and outbound sales
Inbound calls
Increase the availability of inbound call centres by up to 38%. Queues are transformed into a unique customer experience.
Online scheduling
Avoid spontaneous calls: Customers can easily book scheduled call-backs online that are timed to the minute.
On websites, in apps, in newsletters, and much more.
Outbound calls
Double your hit rates for outbound campaigns. Sales completion rates are increased through scheduling invitations sent via SMS or e-mail.
SIMPLE & ESSENTIAL
100 % handled calls. Since 2013.
ServiceOcean revolutionizes caller behavior in waiting line for 100 % handled calls. We are the best partner for the fastes way into the new service world.
I’m excited about ServiceOcean’s revolutionary approach. Customers and companies deserve 100% availability.
Bernd Schopp,
Investor and member of the Board of Directors at ServiceOcean
Become a service hero
Contact our consultants
Let’s revolutionise customer service together.
