ServiceOcean packages

- Replace queues with scheduled call-backs
- Up to 30 per cent higher availability
- No additional employees

- Expand outbound campaigns through intelligent scheduling
- Software notifies customers before the call
- Call centres achieve optimal hit rates

- Front ends for websites, apps, intranet platforms and retail stores
- Increases availability of customer service and sales
- Can be used anywhere online

- Schedule immediate call-backs via Amazon Alexa
- Software replaces queues with automated dialogues
- Guarantees excellent customer experiences