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NO IT INTERFACE REQUIRED

Two-day integration

The software requires no IT interface and works with any phone system and ACD. Web-based application requires no download or installation. Ready to use within six weeks of go-live.

“Straightforward software integration and fast reaction times are the main reasons why I only see opportunities for Stadtwerke Düsseldorf by using this software.”

Mike Ilgen,
Stadtwerke Düsseldorf

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DATA PROTECTION AND SECURITY

Maximum security for companies

ServiceOcean offers its customers maximum data protection when using the software and in the ServiceOcean portal: 

  • ISO 27001-certified Information Security Management System
  • End-to-end data encryption, both in transit and at rest
  • A comprehensive data deletion and retention concept
  • Granular, application-specific access and rights management
  • Regular penetration testing conducted by independent external experts
  • A designated Data Protection Officer overseeing compliance
  • Strict exclusion of Protected Health Information (PHI) from processing and storage

DATA PROTECTION AND SECURITY

VdS certificate

ServiceOcean meets the highest data protection standards and is VdS 10010 certified.

Vds Logo

ServiceOcean is VdS-10010-certified.

YOUR PATH TO 100% CALLS HANDLED

Become a service hero in four steps

1

Your individual business case

2

Three-month pilot phase

3

Evaluation of results

4

Decision to work together and licensed service

BECOME A SERVICE HERO

Contact Form

Let’s talk.