NO IT INTERFACE REQUIRED
Two-day integration
The software requires no IT interface and works with any phone system and ACD. Web-based application requires no download or installation. Ready to use within six weeks of go-live.
ServiceOcean is ISO 27001 certified.
DATA PROTECTION AND SECURITY
Maximum security for companies
ServiceOcean offers its customers maximum data protection when using the software and in the ServiceOcean portal:
- ISO 27001-certified Information Security Management System
- End-to-end data encryption, both in transit and at rest
- A comprehensive data deletion and retention concept
- Granular, application-specific access and rights management
- Regular penetration testing conducted by independent external experts
- A designated Data Protection Officer overseeing compliance
- Strict exclusion of Protected Health Information (PHI) from processing and storage
DATA PROTECTION AND SECURITY
VdS certificate
ServiceOcean meets the highest data protection standards and is VdS 10010 certified.
ServiceOcean is VdS-10010-certified.
YOUR PATH TO 100% CALLS HANDLED
Become a service hero in four steps
1
Your individual business case
2
Three-month pilot phase
3
Evaluation of results
4
Decision to work together and licensed service
BECOME A SERVICE HERO
Contact Form
Let’s talk.
