DIGITAL QUEUE
Watch now: Webinars with customers and partners
Experience the Digital Queue and hear firsthand about the experiences of our customers and partners.
Webinar
Callback solution for 100 % handled calls
AI-based callbacks for contact center. The perfect add-on for every phone system, voice- and chatbots.
Thomas Addison
CEO
Pia Unke
Head of Marketing
Yannick Callegari
Account Executive
Vinzenz Bruckert
Customer Success & Growth Manager
SUCCESS STORIES
Read about the successes of our Service Heroes
“We now enjoy an enormous economic advantage and have reduced the costs in our Service Centre by 70%.”
Creditreform Hamburg Carsten Jovanovic
“At peak times, we are able to handle over 95% of calls. We would definitely choose ServiceOcean again.”
OBI Susanne Bornemann
“Customers are absolutely thrilled about the scheduled call-backs, which are always on time. Our NPS is significantly higher.”
Groupe Mutuel Dara Krähenbühl
“In the pilot phase alone, we were already able to increase calls handled by more than a third.”
Stadtsparkasse Düsseldorf Martin Siessegger