{"id":10432,"date":"2026-01-06T10:59:08","date_gmt":"2026-01-06T09:59:08","guid":{"rendered":"https:\/\/www.serviceocean.com\/?page_id=10432"},"modified":"2026-01-06T11:55:25","modified_gmt":"2026-01-06T10:55:25","slug":"webinars","status":"publish","type":"page","link":"https:\/\/www.serviceocean.com\/en\/webinars\/","title":{"rendered":"Verteilerseite | Webinare | EN"},"content":{"rendered":"<!--blockstudio\/blockstudio\/banner--><div id=\"banner-blockstudio-30278848a59b\" class=\"banner with_slider\">\n\t\t<div class=\"inner\">\n\t\t<div class=\"text\">\n\t\t\t<div class=\"text_inner\">\n\t\t\t\t<div>\n\n<p class=\"is-style-subhead wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-color-purple-color\">DIGITAL QUEUE<\/mark><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Watch now: Webinars with customers and partners<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Experience the Digital Queue and hear firsthand about the experiences of our customers and partners.<\/h2>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t    <script defer>\n        \/\/ Check if the screen width is greater than a certain breakpoint (e.g., 768px for desktop)\n        if (window.innerWidth >= 501) {\n            var script = document.createElement('script');\n            script.src = \"https:\/\/www.serviceocean.com\/wp-content\/themes\/hph-gmbh\/blockstudio\/banner\/vivus\/vivus.min.js\";\n            script.onload = function () {\n                \/\/ Now that Vivus is loaded, you can safely use it\n                initVivus();\n            };\n            document.head.appendChild(script);\n        }\n    <\/script>\n\n    <!-- <script src=\"https:\/\/www.serviceocean.com\/wp-content\/themes\/hph-gmbh\/blockstudio\/banner\/vivus\/vivus.min.js\"><\/script> -->\n    <div class=\"boldWave\" id=\"bold_wave_banner-blockstudio-30278848a59b\"><\/div>\n    <div class=\"mediumWave\" id=\"medium_wave_banner-blockstudio-30278848a59b\"><\/div>\n    <div class=\"rasterWave\" id=\"raster_wave_banner-blockstudio-30278848a59b\"><img loading=\"eager\" fetchpriority=\"high\" src=\"https:\/\/www.serviceocean.com\/wp-content\/themes\/hph-gmbh\/blockstudio\/banner\/img\/raster_dark.svg\"><\/div>\n\n    <script>\n        function initVivus() {\n                            if (window.innerWidth >= 501) {\n                    new Vivus('bold_wave_banner-blockstudio-30278848a59b', {\n                        type: 'sync',\n                        start: 'autostart',\n                        file: 'https:\/\/www.serviceocean.com\/wp-content\/themes\/hph-gmbh\/blockstudio\/banner\/img\/bold_light_wave.svg',\n                        duration: 500,\n                        animTimingFunction: Vivus.EASE_IN_OUT\n                    }, function (myVivus) {\n                        myVivus.play(myVivus.getStatus() === 'end' ? -1 : 1);\n                    });\n\n                    new Vivus('medium_wave_banner-blockstudio-30278848a59b', {\n                        type: 'sync',\n                        start: 'autostart',\n                        file: 'https:\/\/www.serviceocean.com\/wp-content\/themes\/hph-gmbh\/blockstudio\/banner\/img\/medium_light_wave.svg',\n                        duration: 400,\n                        animTimingFunction: Vivus.EASE_IN_OUT\n                    }, function (myVivus) {\n                        myVivus.play(myVivus.getStatus() === 'end' ? -1 : 1);\n                    });\n                }\n                    }\n    <\/script>\n<!-- \/\/ if (myVivus.getStatus() === 'end') {\n\t\t\t\t\t\t\/\/ \tmyVivus.reset().play();\n\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t\/\/ if (myVivus.getStatus() === 'end') {\n\t\t\t\t\t\t\/\/ \tobj.el.classList.add('finished');\n\t\t\t\t\t\t\/\/ \tsetTimeout(function() {\n\t\t\t\t\t\t\/\/ \t\tmyVivus.play(-1);\n\t\t\t\t\t\t\/\/ \t\tobj.el.classList.add('finished');\n\t\t\t\t\t\t\/\/ \t}, 3000);\n\t\t\t\t\t\t\/\/ } -->\n\n\t\t\t<div class=\"floating_circle\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.serviceocean.com\/wp-content\/themes\/hph-gmbh\/blockstudio\/banner\/img\/circle_light.svg\">\n\t\t\t\t\t<\/div>\n\t\n\n\n\t\t\t\t\t\t\t  <div class=\"floating-bg floating-bg-light\"><\/div>\n\t\t\t\t<!--blockstudio\/blockstudio\/logoslider--><\/div>\n\n\n\n\n\n\n<!--blockstudio\/blockstudio\/frame-layout-->\n<div id=\"px-frame-layout-blockstudio-00910a0e1219\" class=\"fl  px-frame-layout\" data-frame=\"default\" data-layout=\"default\" data-margin-before=\"default\" data-margin-after=\"medium\" >\n    <div class=\"inner\">\n        <div >\n\n<div class=\"wp-block-columns animatedParent animateOnce has-2-columns is-style-spacing-wide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns animatedParent animateOnce has-2-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<p class=\"is-style-subhead has-color-purple-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\">Webinar<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Callback solution for 100 % handled calls<\/strong><\/h3>\n\n\n\n<p class=\"is-style-mediumtext wp-block-paragraph\">AI-based callbacks for contact center. The perfect add-on for every phone system, voice- and chatbots.<\/p>\n\n\n\n<p class=\"is-style-mediumtext wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"is-style-btn-border wp-block-paragraph\"><a href=\"https:\/\/www.serviceocean.com\/en\/webinars\/callback-solution-for-hundred-percent-handled-calls\/\" target=\"_blank\" rel=\"noreferrer noopener\">Register now<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/thomas.png\" alt=\"\" class=\"wp-image-10393\" srcset=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/thomas.png 200w, https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/thomas-150x150.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Thomas Addison<\/strong><br>CEO<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/pia.png\" alt=\"\" class=\"wp-image-10394\" srcset=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/pia.png 200w, https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/pia-150x150.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Pia Unke<\/strong><br>Head of Marketing<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/yannick.png\" alt=\"\" class=\"wp-image-10395\" srcset=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/yannick.png 200w, https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/yannick-150x150.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Yannick Callegari<\/strong><br>Account Executive<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/vinzenz-bruckert-1-1.png\" alt=\"\" class=\"wp-image-10397\" style=\"width:195px;height:auto\" srcset=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/vinzenz-bruckert-1-1.png 600w, https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/12\/vinzenz-bruckert-1-1-150x150.png 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Vinzenz Bruckert<\/strong><br>Customer Success &amp; Growth Manager<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns animatedParent animateOnce has-2-columns animatedParent animateOnce has-2-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n<!--blockstudio\/blockstudio\/frame-layout--><div id=\"px-frame-layout-blockstudio-d52e387c9ca1\" class=\"fl  px-frame-layout\" data-frame=\"greenbox\" data-layout=\"layout-full-reduced\" data-margin-before=\"default\" data-margin-after=\"small\">\n    <div class=\"inner\">\n        <div>\n\n<p class=\"is-style-subhead wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-color-purple-color\">SUCCESS STORIES<\/mark><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Read about the successes of our Service Heroes<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<!--blockstudio\/blockstudio\/stories--><div class=\"px-stories\">\n        <div class=\"inner_section\">\n            <div class=\"slides storiesloop\" id=\"px-stories-blockstudio-5bfd6ad1741e\">\n            <div class=\"splide__track\">\n\t\t\t\t\t\t<div class=\"splide__list\">\n                                    <div class=\"single_story splide__slide\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"492\" height=\"588\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2024\/02\/carsten-jovanovic-creditreform-hamburg.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Bild von Carsten Jovanovic von der Creditreform\">                        \n                        <div class=\"content\">\n                                                            <div class=\"quote_section\">\n                                    <p class=\"largetext\">&ldquo;We now enjoy an enormous economic advantage and have reduced the costs in our Service Centre by 70%.&rdquo;<br>\r\n<\/p>\n                                <\/div>\n                                                        <div class=\"info_section\">\n                                <p>\n                                    <span>Creditreform Hamburg<\/span>\n                                                                            <span>Carsten Jovanovic<\/span>\n                                                                    <\/p>\n                            <\/div>\n                                                            <a class=\"btn_arrow\" target=\"_blank\" href=\"https:\/\/content.serviceocean.com\/creditreform-erfolgsgeschichte\">Read More<\/a>\n                                                    <\/div>\n\n                    <\/div>\n                                    <div class=\"single_story splide__slide\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"492\" height=\"588\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2024\/02\/susanne-bornemann-obi.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Bild von Susanne Bornemann von Obi\">                        \n                        <div class=\"content\">\n                                                            <div class=\"quote_section\">\n                                    <p class=\"largetext\">&ldquo;At peak times, we are able to handle over 95% of calls. We would definitely choose ServiceOcean again.&rdquo;<\/p>\n                                <\/div>\n                                                        <div class=\"info_section\">\n                                <p>\n                                    <span>OBI<\/span>\n                                                                            <span>Susanne Bornemann<\/span>\n                                                                    <\/p>\n                            <\/div>\n                                                            <a class=\"btn_arrow\" target=\"_blank\" href=\"https:\/\/www.serviceocean.com\/erfolgsgeschichte-obi\/\">Read More<\/a>\n                                                    <\/div>\n\n                    <\/div>\n                                    <div class=\"single_story splide__slide\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"492\" height=\"588\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2024\/02\/dara-kraehenbuehl-groupe-mutuel.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Bild von Dara Kra&#776;henbu&#776;hl von der Groupe Mutuel\">                        \n                        <div class=\"content\">\n                                                            <div class=\"quote_section\">\n                                    <p class=\"largetext\">&ldquo;Customers are absolutely thrilled about the scheduled call-backs, which are always on time. Our NPS is significantly higher.&rdquo;<\/p>\n                                <\/div>\n                                                        <div class=\"info_section\">\n                                <p>\n                                    <span>Groupe Mutuel<\/span>\n                                                                            <span>Dara Kr&auml;henb&uuml;hl<\/span>\n                                                                    <\/p>\n                            <\/div>\n                                                            <a class=\"btn_arrow\" target=\"_blank\" href=\"https:\/\/www.serviceocean.com\/en\/success-story-serviceocean-and-groupe-mutuel\/\">Read More<\/a>\n                                                    <\/div>\n\n                    <\/div>\n                                    <div class=\"single_story splide__slide\">\n                                                    <img loading=\"lazy\" decoding=\"async\" width=\"492\" height=\"588\" src=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2024\/02\/martin-siessegger-stadtsparkasse-duesseldorf.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Bild Martin Siessegger von der Stadtsparkasse D&uuml;sseldorf\">                        \n                        <div class=\"content\">\n                                                            <div class=\"quote_section\">\n                                    <p class=\"largetext\">&ldquo;In the pilot phase alone, we were already able to increase calls handled by more than a third.&rdquo;<\/p>\n                                <\/div>\n                                                        <div class=\"info_section\">\n                                <p>\n                                    <span>Stadtsparkasse D&uuml;sseldorf<\/span>\n                                                                            <span>Martin Siessegger<\/span>\n                                                                    <\/p>\n                            <\/div>\n                                                            <a class=\"btn_arrow\" target=\"_blank\" href=\"https:\/\/www.serviceocean.com\/en\/success-story-serviceocean-and-sparkasse\/\">Read More<\/a>\n                                                    <\/div>\n\n                    <\/div>\n                            <\/div>\n\n        <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p class=\"is-style-btn-border wp-block-paragraph\"><a href=\"https:\/\/www.serviceocean.com\/en\/downloads\/\">All success stories<\/a><\/p>\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":9524,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10432","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<title>ServiceOcean - Webinars with customers and partners<\/title>\n<meta name=\"description\" content=\"ServiceOcean \u2013 Sign up and watch our webinars \u2013 Real-world case studies \u2013 100% reachability in customer service\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.serviceocean.com\/en\/webinars\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Webinars\" \/>\n<meta property=\"og:description\" content=\"ServiceOcean \u2013 Sign up and watch our webinars \u2013 Real-world case studies \u2013 100% reachability in customer service\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.serviceocean.com\/en\/webinars\/\" \/>\n<meta property=\"og:site_name\" content=\"ServiceOcean AG\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-06T10:55:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.serviceocean.com\/wp-content\/uploads\/2025\/05\/lisa-marie-schuett-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"767\" \/>\n\t<meta property=\"og:image:height\" content=\"878\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>","yoast_head_json":{"title":"ServiceOcean - 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