Call centre software

  • Improve service KPIs
  • Optimal customer experiences guaranteed
  • Cut hang-ups and repeat callers in half

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Inbound calls

  • Queues are transformed into a customer experience
  • Up to 38% higher availability
  • The perfect add-on: online scheduling

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Online scheduling

  • Reduce spontaneous calls in your call centre
  • Real-time synchronisation with the inbound software
  • An efficient, digitalised customer journey

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Outbound calls

  • Outbound campaigns achieve their desired completion rates
  • Scheduling invitations double hit rates
  • Sales teams and target customers are impressed

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Software integration

  • ServiceOcean software is ready to use six weeks after kick-off
  • Customers need just a few man-days for integration
  • No IT interface required

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Software and consulting

  • Innovative software with strong consulting
  • Regular KPI workshops
  • Collaborative partnership

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BECOME A SERVICE HERO

Contact our consultants

Let’s revolutionise customer service together.

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