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Call centre software
- Improve service KPIs
- Optimal customer experiences guaranteed
- Cut hang-ups and repeat callers in half
Inbound calls
- Queues are transformed into a customer experience
- Up to 38% higher availability
- The perfect add-on: online scheduling
Online scheduling
- Reduce spontaneous calls in your call centre
- Real-time synchronisation with the inbound software
- An efficient, digitalised customer journey
Outbound calls
- Outbound campaigns achieve their desired completion rates
- Scheduling invitations double hit rates
- Sales teams and target customers are impressed
Software integration
- ServiceOcean software is ready to use six weeks after kick-off
- Customers need just a few man-days for integration
- No IT interface required
Software and consulting
- Innovative software with strong consulting
- Regular KPI workshops
- Collaborative partnership
Become a service hero
Contact our consultants
Let’s revolutionise customer service together.
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