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Sales Development Representative SaaS

Full-or part-time position – work remotely from anywhere in Germany

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Sales Development Representative SaaS (50 %)

Part-time position – work remotely from anywhere in Switzerland

Apply now

Customer success & growth manager (m/w/d)

Full-or part-time position – work remotely from anywhere in Switzerland

Apply now

Why wait?

Benefits

Bild zum Benefit Maximale Flexibiität

Maximum flexibility

Our flexible working concept offers you maximum flexibility in terms of where you work and your weekly schedule. You decide where you work best.

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Company events

Our unforgettable company events have become the stuff of legend. Now more than ever, with so many of us working from home, we feel it is especially important to spend time together in order to (further) strengthen our working relationships.

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Professional training budget

We feel it’s important to support your professional development. Together with your team lead, you decide how you want to use your annual professional training budget.

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Work from anywhere

Want to work under the Spanish sun? Or perhaps on an entirely different continent? You can spend eight weeks a year working from anywhere you want, even outside of Germany or Switzerland!

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Home office equipment

We know that you need the right equipment in order to achieve the best possible results – that’s why we provide you with a complete home office set-up.

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Modern, centrally located offices

Working from home isn’t your thing? You can always work at one of our modern offices in Cologne or St. Gallen – we even make your commute easier with a travel allowance.

Our values

Our product solves real, everyday problems that we’ve all experienced at some point in our lives. We transform our clients into service heroes!

We believe that teamwork makes the dream work!

We are intrapreneurs! We’re not the type to fade into the background (well, except for maybe in photos). We make use of the available creative leeway, take advantage of opportunities for further development and gladly take responsibility for our actions – including for our mistakes, which we believe are an integral part of development.

Read more about our history

Get to know our team

“If I had to describe our corporate culture in one word, it would be “uncomplicated”. When it comes to cooperation between various departments or flexible working times, our company culture is both efficient and generous.”

Ruben Allenspach,
Software Developer

“I particularly appreciate our interactions with clients and how well we work together as a team. I enjoy taking on new challenges because they offer me a great deal of creative leeway and ensure that no two days are alike.”

Christian Studer,
Product Manager

VALUES

What drives us every day

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Teamwork

We shape the future of ServiceOcean together as a team.
Our relationships are based on mutual appreciation.
Trust is the foundation of our cooperation.

Icon Positive Mindset

Positive mindset

We see change as an opportunity.
We proceed with courage and learn from our mistakes.
We enjoy what we do.

Icon Pioneering Approach

Pioneering spirit

We blaze new trails together.
We create a future-proof working environment.
We strive for clarity.

Land your dream job in three steps

01

You can ask us all your questions about ServiceOcean and your new job in a video call. We’ll figure out together whether we’re a good match.

02

Next, we’ll invite you to one of our offices to meet your future co-workers.
In an in-depth interview, we’ll talk about you, ServiceOcean, and your future role here at the company.

03

Is it a good fit? Are both sides happy? Then you can look forward to receiving our offer.

Land your dream job now

Company event 2023

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Want to learn more about the creative minds behind ServiceOcean and their day-to-day work? Our “Give me five” interview series offers you a fascinating behind-the-scenes look:

INTERVIEW WITH MONICA, A SOFTWARE IMPLEMENTATION CONSULTANT

Our project hero Monica

INTERVIEW WITH PATRICK, AN ACCOUNT MANAGER

Our customer whisperer Patrick

INTERVIEW WITH SAMUEL, A SOFTWARE IMPLEMENTATION CONSULTANT

Our software expert Samuel

“At ServiceOcean, we rely on the skills and dedication of every member of our team – and I think that’s really great. We communicate directly with one another, and we are a tight-knit group, which allows us to make and implement decisions quickly. Plus, as a working mum, the flexible part-time working model is great for me.”

Teresa Braun,
Head of People and Culture and member of the Executive Board

“What do I think makes ServiceOcean so unique? Definitely our team spirit. Everyone is included and everyone does their part. ServiceOcean is more than just a company – it’s a family. And it’s a place where you’re excited to work together in order to shape the company’s future.

Thorsten Niessen,
Head of Project, Helpdesk and IT, and member of the Executive Board

Eure Fragen – unsere Antworten

Locker, aber professionell. Wir duzen uns auf allen Ebenen, unser Dresscode ist leger und wir sind füreinander da. Offene Türen, offene Leitungen, offenes Mindset.

Diese Frage musst du selbst beantworten! Du entscheidest jeden Tag, in welchem Umfeld du am besten bist.

Nach deiner Bewerbung und nach jedem weiteren Kontakt melden wir uns jeweils binnen weniger Tage bei dir. Nach zwei kurzen Videocalls, einmal mit HR und einmal mit dem Hiring Manager, laden wir dich in einem letzten Schritt zu einem ausführlichen Gespräch an einen unserer Standorte ein. In der Regel dauert der gesamte Prozess 3-4 Wochen.

In den meisten Teams wird deutsch gesprochen. In Funktionen mit Kundenkontakt setzen wir das auch voraus. In der Entwicklung arbeiten einige Nichtmuttersprachler, hier ist Englisch der Standard. Unsere unternehmensweite interne Kommunikation findet daher auch auf Englisch statt.

Im ersten Monat erhältst du in strukturierten Onboardingmodulen einen Überblick über ServiceOcean und alles, was du hier brauchst. Von Anfang stellen wir dir einen Buddy zur Seite, der für dich da ist, egal, ob es um den Job, unsere Kultur oder die Kaffeemaschine geht.

Wir rekrutieren nach dem Prinzip «Character before skills» . Die Antwort lautet also definitiv: JA. Überzeuge uns, dass wir von Deiner Erfahrung profitieren können – auch wenn Du zum Beispiel nicht die klassische Entwickler- oder Saleskarriere absolviert hast.

Wir suchen nicht aktiv nach Praktikanten, daher findest du keine entsprechende Stellenausschreibung. Wenn dein Praktikum aber mehrere Monate dauern soll und du so richtig Lust auf ServiceOcean hast, bewirb dich gerne initiativ!

Aktuell können wir Ausbildung und duales Studium noch nicht anbieten. In Zukunft können wir uns das aber gut vorstellen, wenn wir auch die Ressourcen haben, dich ordentlich zu betreuen.

Für eine erste Einschätzung benötigen wir deinen ausführlichen Lebenslauf. Optional kannst du uns Besonderheiten deiner Bewerbung oder deine Motivation in einem kurzen Anschreiben mitteilen.

Ja, sehr gerne! Ganz oben auf unserer Karriereseite findest du den Link zur Initiativbewerbung.

Wir nehmen den Datenschutz sehr ernst. Wir gehen verantwortungsvoll mit deinen Daten um und haben die entsprechenden Prozesse daher nach strengen Regeln automatisiert. Unsere Datenschutzerklärung findest du hier: https://serviceocean.jobs.personio.de/privacy-policy?language=de