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Ansicht ServiceOcean Dashboard

NO IT INTERFACE REQUIRED

Two-day integration

he software requires no IT interface and works with any phone system and ACD. Web-based application requires no download or installation. Ready to use within six weeks of go-live.

100% of our customers have extended their licenses after the pilot phase.

“Straightforward software integration and fast reaction times are the main reasons why I only see opportunities for Stadtwerke Düsseldorf by using this software.”

Mike Ilgen,
Stadtwerke Düsseldorf

Our data centers are ISO 27001 certified.

DATA PROTECTION AND SECURITY

Maximum security for companies

ServiceOcean offers its customers maximum data protection when using the software and in the ServiceOcean portal: 

  • In-house data protection officer
  • Two-factor authentication
  • HTTPS encryption
  • Individual deletion concept
  • Individual user and rights management
  • Individual rules for passwords
  • Regular penetration tests

DATA PROTECTION AND SECURITY

VdS certificate

  • VdS-10000-certified information security
  • VdS-10010-certified data protection

ServiceOcean is VdS-10000-certified.

YOUR PATH TO 100% CALLS HANDLED

Become a service hero in four steps

1

Your individual business case

2

Three-month pilot phase

3

Evaluation of results

4

Decision to work together and licensed service

BECOME A SERVICE HERO

Contact form

Together, we transform
“service deserts” into oceans.

Svenja Raschka
Head of Sales

Kreisbild Svenja Raschka

BECOME A SERVICE HERO

Contact form

Together, we transform
“service deserts” into oceans.

Svenja Raschka
Head of Sales

Bild Svenja Raschka im Kreis

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